Missed Lessons, Make-up Lessons, Refunds

Make-up Lessons at CHW work through a waitlist system. When you miss a lesson, you'll be added to the make-up list, and every two weeks I'll try to place waitlisted students into any available spots. I'll do my best to accommodate last-minute changes as they come up. Because make-up availability is limited, I'm able to offer up to two make-up lessons per semester.

Remember that sticking with regular lessons is vital to your/your child's success as a growing musician! Just like playing on a sports team, each player must be present for all of the practices, workouts, and scrimmages to be able to play when it's game time. In the same way, being present and on time for lessons is key to becoming a successful musician – it sets the precedent for future rehearsals and performances as well (if you don't practice, you don't play!). While sickness, school trips, and emergencies do happen, make sure you stay committed to your set lesson time and notify your instructor well in advance of any absences, when possible.

If you need a make-up lesson, contact your instructor to be added to the list!

Lesson times are reserved just for you, and with an active waitlist of students hoping for a regular spot, consistent attendance matters more than ever. Missing three or more lessons in a semester puts your reserved time at risk of being offered to another student (this would only happen after multiple conversations between Instructor and Parent or adult Student).

At the end of each semester, only one missed lesson may carry over into the next semester or into the summer schedule — any additional missed lessons are forfeited at that point. This ensures every student gets a fair shot at a make-up spot while keeping the schedule workable.

Make-up lessons are typically only available for the following circumstances: family emergency, serious/contagious illness, extreme weather-related events, or absence of the instructor (planned or emergency). No refunds and/or credits will be given for any missed lessons. A “No Call No Show” or less than ample notice (24 hours) disqualifies the student for a make-up lesson.